12 Weeks Full-Time X 3.15 Hours per week
12 Weeks Part-Time X 1.75 Hours per wee
Personal Identity & Stress Management
The indicative syllabus of this module is outlined in the units below:
Who Am I?
Personality traits: The Five Factor Model.
Personality and Teamwork.
Learning Preferences: VARK.
Personal SMART goals.
Types and causes of stress.
The effects of stress on performance.
Coping with change.
Strategies for dealing with stress.
Needs versus wants.
Ethics and the Quality Organization
What are ethics?
Unethical learner behaviours.
Corporate culture and ethics.
Values, conflict of interest and confidentiality.
Stereotypes and prejudice.
Productivity in a quality organization.
Mission, vision and values statements.
The importance of quality, customer loyalty, employee loyalty and profit.
Accountability and Empowerment in the Workplace
Management styles and roles.
The link between workplace relationships and success.
Appropriate and inappropriate relationships in the workplace.
Negative relationships in the workplace.
Securing Employment and Human Resources
Targeting a career, industry or location.
Online professional identity.
Job search portfolio.
Building and sharing a CV.
Developing a cover letter.
Common interview methods and interview questions.
Knowledge-based skills, transferable skills and personal traits.
Steps to successful career change.
The roles of human resource managers.
The hiring process.
Employee orientation and handbook.
Teamwork, Leadership and Conflict in the Workplace
Motivation: Maslow, McClelland and Vroom.
Types of leaders.
Types of teams.
Stages of team development.
Disagreements in the workplace and how to resolve them.
Conflict management styles.
Dealing with bullies.
Harassment in the workplace.
Minimum Intended Learning Outcomes (MIMLOs)
Upon successful completion of this module, the learner should be able to:
Formulate a personalised life plan and design a set of goals to achieve that life plan.
Discuss the difference between positive and negative stress.
Critique an organisation’s values and performance from an ethical perspective.
Identify the necessary steps that should be taken during a job search process.
Describe the prominent theories of motivation, teamwork, and conflict.
1, 2, 3, 4, 5
CA1 – an essay on a self-selected topic on a topic covered on the course to date
Where the combined marks of the assessment and examination do not reach the pass mark the learner will be required to repeat the element of assessment that they failed. Reassessment materials will be published on Moodle after the Examination Board and will be aligned to the MIMLOs and learners will be capped at 40% unless there are personal mitigating circumstances.
Aims & Objectives
The aim is to provide the practical skills that are required by the learner to ensure a successful career and work-life balance.
Understand the effects, causes and ways of dealing with workplace stress.
Develop career development skills, including job search skills, preparing a CV, interview skills and making career changes.
Understand the importance of teamwork and how conflicts in teamwork can be resolved.