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Parent Programme
Bachelor of Science in Computing (Level 7 NFQ)
Level 6
Interpersonal Skills for IT
Reference code: M1.3
Year 1
Fall Semester 1
3.15 Hours per week

Interpersonal Skills for IT Module

Communication and Organisations:

  • Introduction to Communication
  • Communication in Organisations
  • Marketing Communication
  •  Corporate Social Responsibility
  • Business ethics

Interpersonal Skills for IT

Oral, Visual and Nonverbal Communication

  • Nonverbal Communication
  • Oral and Aural Communication
  • Giving Talks and Presentations
  • Visual Communication
  • Creation & Presentation with power point/ Prezi

Organisational behaviour


  • The needs experienced by organisation members
  • Peoples thoughts, feelings and perceptions regarding their jobs
  • Motivation theory
  • Understand why some members of the organisation are more willing than others to put forth high levels of effort in order to perform their jobs more effectively

Groups and Teams

  • What is meant by the term ‘group’
  • The difference between a formal and an informal group
  • The reasons people join groups
  • How a group develops
  • The difference between groups and teams
  • The benefits that teams bring to an organization
  • The important roles of members of a team
  • The importance of effective communication in teams
  • The difference between those group’s that are effective and those which are not
  • The different types of meetings and the advantages/disadvantages of meetings as a medium of communication


  • The key roles of participants e.g. chairperson, secretary, subject expert, general participant
  • The importance of meetings as an internal communication tool

Understanding the internal communications Conflict management and Diversity in the workplace

  • Internal communications (upward, downward ,lateral)
  • Understanding diversity in the workplace
  • Understanding perception, stereotyping and discrimination
  • Improving intercultural communication
  • Understanding themselves and being able to self-reflect
  • Diagnosing their personal conflict style
  • Conflict theory and application
  • Gaining intercultural awareness

Research & Writing Skills and Business Writing


  • Develop research skills in order to find, organise and limit information
  • The limitations of the internet as a research mechanism

Effective Writing

  • The academic writing Process
  • Style
  • Referencing
  • Language
  • Integrity

The Business Report

  • Creating questionnaire
  • Interviewing skills (qualitative research)
  • Structure and nature of report writing
  • Presenting findings
  • Making recommendations
  • Drawing conclusion

Minimum Intended Learning Outcomes (MIMLOs)

Upon successful completion of this module, the learner should be able to:
Communicate effectively in professional contexts overcoming any challenges to effective communication.
Understand organisational behaviour using emotional intelligence: internal communications, group dynamics & team work within disciplinary and non-disciplinary teams, managing conflict, motivation and intercultural awareness.
Utilise research techniques effectively to research, manage and organise academic and industry literature.
Present individually and within a team using effective communication skills and presentation technology.


1, 3, 4
Group Assignment

Reassessment Opportunity

Where the combined marks of the assessment and examination do not reach the pass mark the learner will be required to repeat the element of assessment that they failed. Reassessment materials will be published on Moodle after the Examination Board and will be aligned to the MIMLOs and learners will be capped at 40% unless there are personal mitigating circumstances.

Aims & Objectives

This aim of this module is to enable you to communicate effectively using a range of skills and tools both individually and in groups.  You will learn how to operate effectively within teams through understanding individual and group behavior.

This module will ensure learners meet the following objectives:

  • Develops crucial workplace skills such as planning, communication and teamwork ensuring effective research, storage and presentation of ICT solutions to real-world problems.
  • Use appropriate communication skills and tools apposite to an ICT setting.
  • Research, reference (Harvard) literature, cutting-edge industry practices and emerging and disruptive technologies.
  • Understand and ensure integrity and academic best practice in course-work.
  • Understand individual and group behaviour and be an effective team member.