Business Management

The Business Management program offers a comprehensive study of business organisations, their management, and the changing external environment. It fosters a spirit of learning, enabling students to explore business potential and internationalisation. The program develops learners' intellectual capabilities, equipping them with theoretical and practical knowledge for meaningful contributions in their professional and personal lives. By integrating various business modules, it ensures learners can apply specialised skills, critically evaluate, and solve problems in national and international contexts. Additionally, it emphasises ethical principles in business, promotes strategic thinking, and encourages effective strategy implementation.

Introduction to Business Management

• Classical approaches to Business Management: Scientific Management, Bureaucracy,
• Administrative Management, Human Relations
• Contemporary Approaches to Business Management: Organisational Behaviour, System theory, Contingency theory
• Management Process
• Levels of Management and Management Skills
• Mintzberg’s Management Roles
• Crisis Management
• Business Case Studies

External Environment

• Social factors
• Technological factors
• Economic factors
• Political- legal factors
• Environmental factors
• Customers, competitors, suppliers, distributors, investors, trade unions
• Porter’s five forces

Planning

• Types of planning
• Strategic, tactical, operational, contingency
• Management by objective
• The planning process- SWOT analysis
• The BCG Matrix

Organising and Controlling

• The nature and importance of organising in business management
• Components of organisational structure: organising employees and organisational structure
• Universal approaches to organisational design
• Formal Organisational Relationships: Line, Functional, Staff, Lateral
• Span of Control
• Decentralisation and Centralisation
• Types of control, financial and non-financial

Motivation

• Introduction to motivation
• Content theories of motivation
• Motivation and the reward system
• Motivation and the design of work

Decision Making

• The nature and importance of decision making
• Types of decisions
• Decision making conditions
• The decision-making process
• Individual and Group decision making
• Business Analysis Techniques

The Management of Change

• The nature and importance of change
• Globalisation
• Information and Communications technology
• The changing nature of the labour force
• Resistance to change
• Planned organisational change
• Managing the change process
• Strategic, Business and Operational Change and how they are linked
• Systems Development Life Cycle

Contemporary issues and ethics

• Contemporary issues, ethics, and best practice in Business Management
• Digital and Business Transformation * ESG – Environmental Social Governance