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Diploma in Health Service Management and Leadership

NFQ Level
Study Mode
Course Duration
11 Weeks
+ 2 Sat Workshops
Start/End Date
20/10/20-19/01/21
Day & Time
Tuesday
18.30 - 21.30
Delivery
Live Online Classes
1 Class Per Week
Course Fees
€995.00
Flexible Payment Terms available. To secure a place on this course a deposit of €150.00 applies and the remainder paid in 2 Instalments. (see details on page below)

Why take this course?

Designed for aspiring or middle managers looking to develop their personal skills and develop managerial competencies. This course is open to all disciplines working in healthcare clinical and nonclinical.

The 10 week, level-6 QQI approved programme uses individual exercises, group discussions, formal presentations to help learners develop skills in the areas of communication, teamwork, influencing, strategic thinking, planning and organising in healthcare.

The programme will also give an introduction to Agile approach and techniques and how they can be used to foster innovation.

What will I study?

You will gain the appropriate knowledge and personal skills to effectively contribute to the management of health services and the planning and attainment of goals and objectives.

You will learn from an experienced Health Service Management Professional lecturer.

Programme Modules

Introduction to Leadership

Appraise social and administrative frameworks in healthcare and personal services   

At the end of this unit learners will be able to:   

  • Analyse the evolving role of leadership over time, to include current and past examples of good leadership and its impact on the turn of events.
     
  • Evaluate leadership styles and approaches in a range of public and private contexts, to include leadership dilemmas, the need for leadership in all aspects of life, and the impact of personal and public ethics, morals and values. 

Personal Leadership & Project Management

Introduction to a broad perspective of the management issues, problems and strategies in health services in Ireland. 

At the end of this unit learners will be able to:   

  • Draw up a personal leadership plan for a task, project or job, to include strengths and areas for improvement.
  •  Demonstrate problem-solving skills, to include strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.
  • Manage projects and tasks, to include working with a team on a practical project or task that results in effective team performance. 
  • Handle group dynamics, to include facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork and motivating others. 
  • Demonstrate leadership skills in a chosen environment, to include reflection on personal experience and progress. 

Leadership & Communication

Apply skills in managing people, resources, projects, as well as an introduction to research and communications techniques.  

At the end of this unit learners will be able to:   

  • Demonstrate effective communication skills, to include oral presentations, listening skills, making suggestions and giving feedback, written documents and correspondence. 
  • Demonstrate problem-solving skills, to include strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.  
  • Manage projects and tasks, to include working with a team on a practical project or task that results in effective team performance. 
  • Handle group dynamics, to include facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork and motivating others. 
  • Conduct meetings efficiently, to include use of appropriate meeting etiquette, procedures and processes in a particular public, private or voluntary context.

Leadership & Change Management

Develop an understanding of the international perspective of healthcare delivery. 

At the end of this unit learners will be able to:   

  • Analyse the evolving role of leadership over time, to include current and past examples of good leadership and its impact on the turn of events.  
  • Demonstrate problem-solving skills, to include strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.  
  • Handle group dynamics, to include facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork and motivating others.

Facilitating Group Meetings

At the end of this unit learners will be able to:   

  • Demonstrate effective communication skills, to include oral presentations, listening skills, making suggestions and giving feedback, written documents and correspondence. 
  • Conduct meetings efficiently, to include use of appropriate meeting etiquette, procedures and processes in a particular public, private or voluntary context. 
  • Demonstrate leadership skills in a chosen environment, to include reflection on personal experience and progress. 

Leadership and 360 Evaluations

Exercise appropriate managerial judgement in the planning, design and delivery of healthcare and personal social services. 

At the end of this unit learners will be able to:   

  • Evaluate leadership styles and approaches in a range of public and private contexts, to include leadership dilemmas, the need for leadership in all aspects of life, and the impact of personal and public ethics, morals and values. 
  • Demonstrate effective communication skills, to include oral presentations, listening skills, making suggestions and giving feedback, written documents and correspondence. 
  • Demonstrate leadership skills in a chosen environment, to include reflection on personal experience and progress. 

Diploma in Health Service Management and Leadership

Live Online Learning

You can now up-skill or re-skill from the comfort of your own home with an industry experienced Professional Teacher who will provide you with inspirational lectures and all support materials you need to achieve your goals.

Entry Requirements

  •  Have experience working in a healthcare environment and aspire to or currently hold a management position.
  • Wish to develop and demonstrate good managerial judgement in the planning, design and delivery of healthcare. 
  • Are working in healthcare both clinical and non-clinical positions and want to develop competence with a professional practical managerial qualification.

Assessment & Awards

Assessment Method
A combination of module appropriate assessment methods will facilitate the assessment of learning outcomes on the course.  These methods will include a learner record and a skills demonstration. 

Module Assessment  (Course Code: 5N3746)

Learner Record 40%
Skills Demonstration 60%

 Award (Credit Value: 15 ECTS)

QQI/FET Leadership Certificate Level 6 Minor Award  
Awarded by: QQI Quality and Qualifications Ireland

Dorset College Diploma in Health Service Management

 Final Grading
Pass 50%- 64%  /  Merit 65%-79%  /  Distinction 80%-100% 

Career & Progression

This will provide you with leadership and management skills that will enable you to advance your career in the Health Services sector.    

For professionals looking to build on their experience and gain a formal leadership qualification.  

Progression 

Opportunities for progression include; 

  • PMI Diploma in Project Management Professional PMP®
  • CIPD Certificate in HR Practice  

Flexible Payment Terms

To secure a place on this course a deposit of €150.00 applies and the remainder paid in instalments.  You have the flexibility of using our online payment facility to manage your course payments at any time, from the comfort of your own home.  Pay Online

Payment Plan

Deposit: 150.00Secures your Place on the Course
1st Instalment:  €422.5020/10/20
2nd Instalment: €422.5020/11/20
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