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Diploma in Health Service Management and Leadership

Awarded By
QQI /
Dorset College
Duration
11 Weeks
Timetable
Monday: 06.30 - 09.30pm +
2 Saturdays: 10.00am - 02.00pm
Start/End Date
21/03/22 - 20/06/22
Delivery
Live Online Classes
Fees
€995
10% discount available on the full price for eligible students whom pay a minimum deposit of €75 to secure their place on this course. From €995 to €895.50. Flexible Payment Terms available on the page below.

Why take this course?

Designed for aspiring or middle managers looking to develop their personal skills and develop managerial competencies. This course is open to all disciplines working in healthcare clinical and nonclinical.

The programme uses individual exercises, group discussions, formal presentations to help learners develop skills in the areas of communication, teamwork, influencing, strategic thinking, planning, and organising in healthcare.

The programme will also give an introduction to the Agile approach and techniques and how they can be used to foster innovation. The course is fully online, multidisciplinary, and open to all professions.

What will I study?

You will gain the appropriate knowledge and personal skills to effectively contribute to the management of health services and the planning and attainment of goals and objectives.

You will learn from an experienced Health Service Management Professional lecturer.

Programme Modules

Introduction to Leadership

Appraise social and administrative frameworks in healthcare and personal services.

At the end of this unit learners will be able to:   

  • Analyse the evolving role of leadership over time, to include current and past examples of good leadership and its impact on the turn of events.
  • Evaluate leadership styles and approaches in a range of public and private contexts, including leadership dilemmas, the need for leadership in all aspects of life, and the impact of personal and public ethics, morals, and values. 

Personal Leadership & Project Management

Introduction to a broad perspective of the management issues, problems, and strategies in health services in Ireland. 

At the end of this unit learners will be able to:   

  • Draw up a personal leadership plan for a task, project, or job, to include strengths and areas for improvement.
  •  Demonstrate problem-solving skills, including strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.
  • Manage projects and tasks, including working with a team on a practical project or task that results in effective team performance. 
  • Handle group dynamics, including facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork, and motivating others. 
  • Demonstrate leadership skills in a chosen environment, including reflection on personal experience and progress. 

Leadership & Communication

Apply skills in managing people, resources, projects, as well as an introduction to research and communications techniques.  

At the end of this unit learners will be able to:   

  • Demonstrate effective communication skills, including oral presentations, listening skills, making suggestions and giving feedback, written documents, and correspondence. 
  • Demonstrate problem-solving skills, including strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.  
  • Manage projects and tasks, including working with a team on a practical project or task that results in effective team performance. 
  • Handle group dynamics, including facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork, and motivating others. 
  • Conduct meetings efficiently, including the use of appropriate meeting etiquette, procedures, and processes in a particular public, private or voluntary context.

Leadership & Change Management

Develop an understanding of the international perspective of healthcare delivery. 

At the end of this unit learners will be able to:   

  • Analyse the evolving role of leadership over time, to include current and past examples of good leadership and its impact on the turn of events.  
  • Demonstrate problem-solving skills, to include strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes.  
  • Handle group dynamics, to include facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork and motivating others.

Facilitating Group Meetings

At the end of this unit learners will be able to:   

  • Demonstrate effective communication skills, including oral presentations, listening skills, making suggestions and giving feedback, written documents, and correspondence. 
  • Conduct meetings efficiently, including the use of appropriate meeting etiquette, procedures, and processes in a particular public, private or voluntary context. 
  • Demonstrate leadership skills in a chosen environment, including reflection on personal experience and progress. 

Leadership and 360 Evaluations

Exercise appropriate managerial judgment in the planning, design, and delivery of healthcare and personal social services. 

At the end of this unit learners will be able to:   

  • Evaluate leadership styles and approaches in a range of public and private contexts, including leadership dilemmas, the need for leadership in all aspects of life, and the impact of personal and public ethics, morals, and values. 
  • Demonstrate effective communication skills, including oral presentations, listening skills, making suggestions and giving feedback, written documents, and correspondence. 
  • Demonstrate leadership skills in a chosen environment, including reflection on personal experience and progress. 

Live Online Learning

Learn 100% Online

You can now up-skill or re-skill from the comfort of your own home with an industry-experienced professional who will provide you with inspirational lectures and all the support materials you need to achieve your goals.

Entry Requirements

  •  Have experience working in a healthcare environment and aspire to or currently hold a management position.
  • Wish to develop and demonstrate good managerial judgment in the planning, design, and delivery of healthcare. 
  • Are working in healthcare both clinical and non-clinical positions and want to develop competence with a professional practical managerial qualification.

Assessment & Awards

Assessment Method
A combination of module-appropriate assessment methods will facilitate the assessment of learning outcomes on the course.  These methods will include a learner record and a skills demonstration. 

Module Assessment  (Course Code: 5N3746)

Learner Record 40%
Skills Demonstration 60%

 Award (Credit Value: 15 ECTS)

QQI/FET Leadership Certificate Level 6 Minor Award  
Awarded by: QQI Quality and Qualifications Ireland

Final Grading
Pass 50%- 64%  /  Merit 65%-79%  /  Distinction 80%-100% 

Dorset College Diploma in Health Service Management

Flexible Payment Terms

To secure a place on this course a non-refundable deposit of €75 applies and the remainder paid in instalments. You have the flexibility of using our online payment facility to manage your course payments at any time, from the comfort of your own home.

Pay Online

Full Course Fee: €995
Discounted Fee: €995 - 10% = €895.50

Payment Plan (Inclusive) 

Deposit: €75
1st Instalment:  €460 14/03/22
2nd Instalment: €460 14/04/22
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