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Parent Programme
Bachelor of Business
MODULE NFQ
Level 7
MODULE CREDIT UNITS
ECTS: 5
MODULE TITLE
Operations Management
Reference Code: BB7 707
STAGE
Year 3
Spring Semester 2
12 Weeks Full-Time X 2.30 Hours per week
12 Weeks Part-Time X Hours per week

Operations Management Module

Operations Management

The indicative syllabus of this module is outlined below:

  • Introduction: Operations Management in manufacturing and service organisations.
  • Operations management, operations strategy and the link to corporate strategy.
  • Developing a winning operations strategy.
  • Process analysis and design – concepts, tools and practice.
  • Product and service design methods and models.
  • The importance of people – leadership in operations.
  • Process analysis, value chains and waste elimination.
  • Total quality management, the philosophies and practices.
  • Statistical process control and six sigma.
  • JIT and Lean manufacturing.
  • Capacity planning in manufacturing and service industries.
  • Sustainability and the Operations role in CSR strategy development.

Minimum Intended Learning Outcomes (MIMLOs)

Upon successful completion of this module, the learner should be able to:
LO 1
Critique the importance of the operations function and how it links to other functions and activities of the firm, including the complete supply and value chains.
LO 2
Evaluate the concepts and methods related to managing and continuously improving, service and manufacturing organisations’ operations processes, and process innovation.
LO 3
Analyse operations processes from efficiency and responsiveness perspectives in complex services and manufacturing businesses.
LO 4
Critique the concepts and methods related to total quality management.

Assessment

MIMLOs
Assessment
Percentage
1
Project
40%
1, 2, 3, 4
Final Written Examination
60%

Reassessment Opportunity

Where the combined marks of the assessment and examination do not reach the pass mark the learner will be required to repeat the element of assessment that they failed. Reassessment materials will be published on Moodle after the Examination Board and will be aligned to the MIMLOs and learners will be capped at 40% unless there are personal mitigating circumstances.

Aims & Objectives

This module aims to enable the learner to:

  • Understand specific skills in systematic planning, design, and operation of the principal processes required for the production of goods and the delivery of services.
  • Apply efficiency tools and frameworks of operations management to practical scenarios
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