Learning and Communication - Dorset College, Dublin

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Parent Programme

Bachelor of Business (Level 7 NFQ)

NFQ Level & Reference

Level 6 / Ref: M1.1

Duration

12 Weeks X 3 Hours per week

MODULE TITLE

Learning & Communication

STAGE

Module Credit Units

Learning & Communication

Introduction

The Learning and Communication module will enable Learners to communicate messages effectively in all formats and give feedback as intended in an Academic and Business context. They will also demonstrate the requisite study skills to support their academic studies.

Indicative Syllabus Learning & Communication

Learning & Communication

Study Skills and Examination Preparation

Note taking and summarizing techniques: outline, Cornell Method, Mind mapping, Charting Method
Reading techniques
Learning styles (Neil Fleming's VARK Model)
Study strategies: Creating a study plan, revising, memorizing and practicing under exam conditions.
Time management
Exam strategies, type of exam questions and question wording

Communication Theory

Key concepts in the communication process: encoding, decoding, medium, message, context, feedback, noise and redundancy
Contemporary theories and models of communication
The nature and function of non-verbal communication
Forms of non-verbal communication
Interpersonal communication and barriers to effective communication

Organizational Communication

Theories of Organizational Communication, Internal and External Communication: types. communication agents, channels, potential barriers
Barriers and breakdowns in organizational communication
Ethics of organizational communication and CSR
Group work (roles, leadership, phases of group development, etc.)
Conferences and internal meetings. Giving Presentations: goals, structure, preparation, techniques of delivery, audience analysis, audience interaction
Meetings and team communication
Strategies for managing conflict
Cross-cultural issues in teamwork

Report Writing, Research and Job searching

Language and style. Academic and Business writing
Preparation of an effective Curriculum Vitae and Cover Letter
Principles of successful interviews
Data Collection Tools: Questionnaires, Creation and Analysis

Minimum Intended Learning Outcomes (MIMLOs)

Upon successful completion of this module, the learner should be able to:

MIMLO1

Take lecture and study notes effectively.

MIMLO2

Use listening skills in a variety of communication contexts; create and analyse data collection tools such as questionnaires..

MIMLO3

Demonstrate the principles and processes of business communication, CV preparation and Interview skills.

MIMLO4

Apply the main concepts, functions and elements of non-verbal communication.

MIMLO5

Make effective presentations and participate in formal meeting settings.

Assessment

MIMLOs

Assessment

Percentage

1, 2, 3, 4, 5

Reflective journaling on questionnaires

Total 100%

Research Project in teams and presentation

All Assessments

Reassessment Opportunity

Where the combined marks of the assessment and examination do not reach the pass mark the learner will be required to repeat the element of assessment that they failed. Reassessment materials will be published on Moodle after the Examination Board Meeting and will be aligned to the MIMLOs and learners will be capped at 40% unless there are personal mitigating circumstances.

Objectives

This learning and communication module will facilitate the development of learning strategies, examination preparation, writing skills, and the use of the referencing systems and organisational communication. Learners will develop their personal development skills that enable them to work as professionals to lead and sustain business organisations on a national and international basis.

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