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Parent Programme
Bachelor of Business (Honours) in International Business
Module Level & Reference
Level 8 / M4.11
12 Weeks Full-Time X 2.5 Hours per week
12 Weeks Part-Time X 1.5 Hours per week
Global Operations & Supply Chain Management
Module Credit Units

Global Operations & Supply Chain Management (Elective) Module

Introduction to Global Operations

The Global Operations and Supply Chain Management module will enable the learner to foster an understanding of the role of the operations function within an organisation and the outward impact of operations and supply chain decisions on stakeholders, sustainability, and corporate responsibility on all aspects of the business.  Learners will explore how operations and supply chain management integrate with other business functions, driving efficiency, strategic advantage, and overall organisational success. Key topics include process optimisation, risk management, and the role of technology and innovation in transforming operations.

Indicative Syllabus Content

Business Environment Analysis.

  • Sources of competitive advantage and value chain analysis
  • Strategic fit & supply chain alignment. Setting and achieving customer satisfaction objectives, gap analysis
  • Customer Focus in the Supply Chain
  • Businesses processes 

Effective Management of Global operations and Logistics

  • Employee motivation and participation, culture and management styles, employee training
  • Evolution and design of the global SC
  • Globalisation of operations strategies
  • Global marketing strategies
  • Global Operations and logistics strategies

Information and Communication Technology in Supply Chain Management

  • Information management for global logistics
  • Performance and evaluation in global logistics
  • Information planning and control
  • Information for strategic supply chain decisions
  • The application of SC information management systems; EPoS, EDI, e-commerce, ERP systems, Data Warehouse
  • Decision Support Systems
  • The Virtual Value Chain

SCM in Achieving Competitive Advantage

  • Supplier network development
  • Global supply chain management.
  • Logistics network design for global operations
  • Risk management in global operations
  • Outsourcing
  • Vendor management

The Future Challenges Facing the Supply Chain

  • The Greening of the Supply Chain
  • The Reverse channel
  • Benchmarking
  • Artificial Intelligence / Robotics / GMP

The Human Resources Dimension in Supply Chain Management

  • The use of QR, ECR, lean and agile and supply chain process control
  • The customer led business
  • Corporate profitability and the SC
  • Customer account profitability and direct product profitability

Minimum Intended Learning Outcomes (MIMLOs)

Upon successful completion of this module, the learner should be able to:
Assess and describe key supply chain management concepts and theories.
Critique the strategic importance of operations and supply chain management in relation to other functional areas of business in the global competitive business environment.
Critically evaluate the role that supply chain management techniques can play as a decision aiding tool, as well as their limitations.
Evaluate the role of technology (ERP software and modelling techniques) in operations and supply chain management and its impact on the different elements of operations and supply chain management.
Evaluate and Illustrate the detrimental effect of variation on overall supply chain performance, for example: demand fluctuations.


1, 2, 3, 4, 5
Written Essay / Project
Total 100%

Reassessment Opportunity

Where the combined marks of the assessment and examination do not reach the pass mark the learner will be required to repeat the element of assessment that they failed. Reassessment materials will be published on Moodle after the Examination Board Meeting and will be aligned to the MIMLOs and learners will be capped at 40% unless there are personal mitigating circumstances.

Aims & Objectives

The aim of this module is to foster a deep understanding of the operations function within an organisation and its critical impact on business performance.  Through practical case studies and real-world projects, learners will gain hands-on experience in managing global supply chains, ensuring they are well-prepared to tackle the complexities and challenges of modern supply chain management.