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Parent Programme
Bachelor of Business (Honours) in International Business
Level 8
Global Operations & Supply Chain Management
Reference Code: BB8 809
Fall Semester 1
12 Weeks Full-Time X 2.5 Hours per week
12 Weeks Part-Time X 1.35 Hours per week

Global Operations & Supply Chain Management (Elective) Module

Business Environment Analysis.

The Global Sales and Supply Management module provides the learner with a critical understanding of the commercialisation of organisational and specifically marketing strategies, within the context of multinational organisations.

  • Sources of competitive advantage and value chain analysis.
  • Strategic fit & supply chain alignment. Setting and achieving customer satisfaction objectives, gap analysis.
  • Customer Focus in the Supply Chain.
  • Businesses processes.

Effective Management of Global operations and Logistics

  • Employee motivation and participation, culture and management styles, employee training.
  • Evolution and design of the global SC.
  • Globalisation of operations strategies.
  • Global marketing strategies.
  • Global Operations and logistics strategies.

Information and Communication Technology in Supply Chain Management

  • Information management for global logistics.
  • Performance and evaluation in global logistics.
  • Information planning and control.
  • Information for strategic supply chain decisions.
  • The application of SC information management systems; EPoS, EDI, e-commerce, ERP systems, Data Warehouse.
  • Decision Support Systems.
  • The Virtual Value Chain.

SCM in Achieving Competitive Advantage

  • Supplier network development.
  • Global supply chain management.
  • Logistics network design for global operations.
  • Risk management in global operations.
  • Outsourcing.
  • Vendor management.

The Future Challenges Facing the Supply Chain

  • The Greening of the Supply Chain.
  • The Reverse channel.
  • Benchmarking.

The Human Resources Dimension in Supply Chain Management

  • The use of QR, ECR, lean and agile and supply chain process control.
  • The customer led business.
  • Corporate profitability and the SC.
  • Customer account profitability and direct product profitability.

Minimum Intended Learning Outcomes (MIMLOs)

Upon successful completion of this module, the learner should be able to:
LO 1
Critique the strategic importance of operations and supply chain management in the global competitive business environment.
LO 2
Assess the interaction between operations and supply chain management and other functional areas of business.
LO 3
Critically evaluate the role that supply chain management techniques can play as a decision aiding tool, as well as their limitations.
LO 4
Critique the role of technology in operations and supply chain management and its impact on the different elements of operations and supply chain management.
LO 5
Explore the use of ERP software and modelling techniques to business scenario and environments.


LO4, LO5
Poster display on a relevant topic. This will consist of the Learners working in a team to produce a high-quality poster whereby the student will demonstrate knowledge of the concept such as Reverse Logistics and its application in a company. This will involve peer group assessment and will test teamwork and communication skills as well as technical knowledge.
LO1, LO2, LO3
Project Company visit and presentation. The will be an individual assignment which will involve the critically evaluating several the supply chain concepts, principles, approaches and showing one of them in practice as applied in a world-class organisation. The student will present their findings.

Aims & Objectives

The aims of this module are to foster among learners an understanding of the role of the operations function within an organisation and the outward impact operations and supply chain management has on all aspects of the business.